Exchanges & Refund Policy

Refund Policy

We accept returns within 10 days of delivery.

To start a return, please contact us at kysalohashirts@gmail.com with your order number.
Items must be unworn, unwashed, and in original condition.
Return shipping costs are the responsibility of the customer unless the item is defective or an error occurred on our part.

NOTE: Items sent back without first requesting a return will not be accepted.
You can always contact us with questions at kysalohashirts@gmail.com.

Damaged or Incorrect Items

Please inspect your order upon delivery.
If the item is defective, damaged, or incorrect, please contact us immediately so we can make it right.

Non-Returnable Items

All sales are final for the following categories:

Fabric
Personalized items
Clearance sale items

We do not accept exchanges or returns for items in these categories.
If you’re unsure about an item, feel free to contact us before ordering.

Exchanges

To exchange an item, please place a new order after your return is accepted and processed.
This is the fastest way to ensure you get what you want.

Refunds

We’ll notify you once we’ve received and inspected your return.
If approved, your refund will be issued to your original payment method, minus a 10% restocking fee, within 5 business days.
Please allow additional time for your bank or card provider to process the refund.

Return Address: